Shipping Policy

Last updated on 23 November 2023

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

●       "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to TarsoPro Australia Pty Ltd, ABN 19 624 289 121, 12 Prospect Street Fortitude Valley Qld 4006, Australia.

●       "Goods" refers to the items offered for sale on the Service.

●       "Orders" means a request by You to purchase Goods from Us.

●       "Service" refers to the Website.

●       "Website" refers to Tarspro, accessible from https://www.tarsopro.com/

●       "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Tarspro. The following terms and conditions constitute our Shipping Policy.

Shipping Policy for goods shipped with Australia and overseas

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

  • Shipping method: Australia Post

  • Shipment cost:  Dependent on number of units purchased and location for delivery.

  • Estimated delivery time: 3-21 business days depending on your location (in Australia or outside of Australia)

  • Delivery delays can occasionally occur. Please refer to your tracking code supplied to your upon dispatch. You can check Australia Post Tracking here.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

TarsoPro™ is not responsible for any customs and taxes applied to Your Order in your State or Country. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes) upon receipt of goods.

Damages

TarsoPro™ is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us: